There are currently no Alerts at Eve. Call 1800 920 062 (our 24/7 Hotline) to report a Fault or Outage.

Single residential connection

Who is this for?

For a single home with or without an existing connection, wanting to connect via underground.

How long will it take?

3 months to provide you with a technical assessment

4-6 months to provide you with a design and quote, depending on the complexity of your project

3 months to construct, upon payment of quote and confirmation your site is ready

Timeframes indicative only and subject to change based on demand.

How much will it cost?

We'll provide a quote after we complete the scoping and design of your project.

Electricity connections can be varied and complex. We recommend that a professional electrical consultant or contractor determines which connection type best suits your needs.

The type of connection provided will depend on the location - most customers will receive an underground connection, however in some regional areas where the traditional network had been identified for decommissioning, customers may be eligible for a stand-alone power system.

This is for connecting power to a house where there has never been a connection to the Western Power network before. If you simply need to reconnect an existing connection, then please speak to your retailer to set up a new account.

New residential connections

Application Process

EVE Connection Process
1. You’ve applied

We’ll contact you to discuss your application.

2. You’ll receive a scope

After our technical assessment we’ll confirm the scope of works with you.

3. You’ll receive design fee invoice

Once payment is received, we will design the project to your needs.

4. You’ll receive a quote for the delivery of the works

After the acceptance and payment is received, we’ll schedule the works for delivery. Schedules are dependent on your location and the complexity of our work.

5. Let us know how we went

Your feedback is importance to help ensure we’re meeting your needs and expectations.

What to include with your application

A site plan

Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:

  • Your property
  • Neighbouring properties
  • The location of the supply point

View Example

Site photos for a single residential connection

Help us understand your current connection arrangements and more easily identify potential site specific issues. Photos will need to include:

  • The extent of the worksite
  • Any obstructions in the area

View Example

Neighbours authority

If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.

Ready to apply for a single residential connection?

Once you’ve gotten the above, you are ready to apply.

Need help applying?

If you have a query relating to a EVE product or service during your application process, you can speak to one of our sales team for assistance.

FAQs

test

test

test

test