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Financial Hardship Policy

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Financial Hardship Policy (effective 01/01/2026)

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Family and Domestic Violence Policy

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Family and Domestic Violence Policy (effective 01/01/2026)

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Complaints Policy

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Customer Charter

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Code of Conduct for the Supply of Electricity to Small Use Customers

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Standard Form Contract - Small Use Customers

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Standard Form Contract - Small Use Customers (effective 01/01/2026)

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Customer Connection & Contribution Guidelines - Residential

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Customer Connection & Contribution Guidelines - Business

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Service and Technical Installation Rules

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Electricity Distribution Performance Reporting

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Electricity Retail Performance Reporting

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EVE Performance Report

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